3 cup black moka pot

We want you to feel like every item is the perfect match for your need. If it’s not the right fit, we’ll help you get it sorted and have you on your way.

You can return most items for a refund within 72 hours of delivery. Return shipping costs apply.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at letsbrewcoffee9@gmail.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at letsbrewcoffee9@gmail.com

Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Ph: 9699633668

Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

This privacy policy sets out how 3D Creations uses and protects any information that you give 3D Creations when you use this website.

3D Creations is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

3D Creations may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st of January, 2021.

WHAT WE COLLECT

We may collect the following information:

• Name
• Contact information including email address and telephone number
• Postal address
• Other information relevant to customer surveys and/or offers

WHAT WE DO WITH THE INFORMATION WE GATHER

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided with your permission.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or post. We may use the information to customise the website according to your interests.

SECURITY

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

PAYMENT INFORMATION

We do not store your credit card or netbanking details. All monetary processing and transactions are done through a secure third party payment gateway provided by EBS which is a leader in online payment systems and is verified by Verisign (TM).

GOOGLE & FACEBOOK AUTHENTICATION

Your Google or Facebook profile information is accessed only at the time of logging in with Google or Facebook respectively, and this information is used to fill in your basic account information in case you do not already have an account with us. This information can be accessed and changed under the "My Account" section of our website at any time.

CONTROLLING YOUR PERSONAL INFORMATION

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to letsbrewcoffee9@gmail.com

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

CONTACTING US

If there are any questions regarding this privacy policy you may contact us using the information below:

• Company Name: 3D Creations
• Address: E-2/21, Road No.2, Bhadran Nagar, Malad (West), Mumbai 400064
• Telephone No: +91- 96996 33668
• E-Mail ID: letsbrewcoffee9@gmail.com